APp
FoodTech SuperApp Mobile application for dating, booking, and payment for services, and promotion of personal services with a unified loyalty program.
Client
Innovative FoodTech IT startup operating in the service and HoReCa sectors. The company's main products: SuperApp: a social network with a loyalty program, a guide to establishments, and automation of visitor interactions with the establishment (booking, order management via QR code, payment, communication). CRM system for businesses in the service and HoReCa sectors, integrated with Yclients, iiko, and r_keeper.
Client problems
The client needed a mobile application that combines the functions of a social network, a loyalty program, and visitor interaction automation with an establishment. The goal of the development was to provide users with a convenient tool for booking, order management, and payment via QR code, as well as communication with establishments.
Budget
≈20 million RUB
Timeline
April 2023 - January 2024
Achievements
Requests
SuperApp for establishments
Create an app that combines social network functions, a loyalty program, and automation of interactions with establishments, including booking, orders, and payment via QR code.
Integration with accounting systems
Integrate SuperApp with Yclients, iiko, and r_keeper, and implement payment through Tinkoff and Tochka Bank for a unified loyalty system.
Booking and order functions
Develop functions for table and service booking, order management via QR code, payment, and communication with establishments through chats and an electronic menu.
User-friendly and secure interface
Create an interface with a map and establishment cards, menu, ratings, and reviews, ensuring data security and flexible profile customization.
Task
Design and development of SuperApp
Solutions
Analyzed similar applications and identified best practices for integration into SuperApp.
Conducted interviews with potential users and establishment owners to understand their needs and expectations.
Created prototypes and conducted UX testing to ensure convenience and efficiency of interfaces.
Designed an app architecture that ensures scalability and security. Implemented a server environment to support a large number of users.
Integrated with popular accounting systems such as Yclients, iiko, and r_keeper.
Designed and implemented a payment system based on nominal accounts of Tinkoff Bank and Tochka Bank, ensuring the operation of a unified loyalty system: cashback accumulation and payment with points at any establishment worldwide.
Developed functions for table and service booking, order management via QR code, payment, and communication with establishments.
Implemented an electronic menu and service catalog, developed a unique rating system (users, establishments, menus, and services), and ensured data security through flexible profile visibility settings and electronic documents.
Technologies
Swift
Kotlin
PHP
Go
PostgreSQL
Redis
Elasticsearch
Implemented functionality
Establishment map
Establishment card
Menu
Booking
QR codes
Order in establishment
Order list and order details
Payment, cashback, tips
Reviews in establishment
Rating
Chats
User profile
Display of establishments on the map and in a list with search, filtering, and mood-based place selection.
Display of establishment information, including gallery, rating, address, operating hours, menu preview, and available scenarios.
Menu items with images, names, prices, cashback, and the option to add to the order.
Selection of date, time, number of guests, and additional options for booking.
QR code scanning for user attachment to a table and seamless authorization.
Order in the establishment: setting user visibility in the establishment, menu viewing, payment, staff call, and order chat.
Display and management of the order list and their details.
Commission deduction, cashback accrual, and reward calculation.
Evaluation of products, establishments, staff, and users.
Rating calculation for products/services/menu, establishments, staff, and users.
Message exchange, tabs for channels, group and personal chats with subscription and notification management.
Personal information and settings management.